Practice Information

Practice Background

Geelong Endocrinology and Diabetes Services opened in 2010 at the St John of God Specialist Centre, moving to its current premises at 248 Malop Street in June 2013.

In early 2020 we expanded into a newly renovated premises next door at 246 Malop Street to accommodate our growing specialities.  We are incorporated and now known as GED Specialist Group.  Here you will find specialists Dr Eva Koo, Dr Kimberley Heron, Dr Chris McAulay-Powell, Dr Michael Mok and Dr Karen Dwyer.

In January 2022, we welcome Dr Kimberley Heron who has joined the team in 246 Malop Street. Dr Heron is a Breast, Endocrine & General Surgeon.

In 2024, we welcome Dr Audrey Kong, Dr Annu Chakrabarti and Dr Jodie Burtonwood (Endo Registrar)


Practice Administration

Office and Account Managers: Shelley King and Melanie Mullen.

Administration Team: Sally, Tara, Ellie and Kacey.

All have extensive experience working in medical administration and have outstanding customer service skills.


Making an Appointment to see a Doctor or Diabetes Educator

To make an appointment you will need to:

  1. Obtain a valid referral from a General Practitioner or other Medical Specialist.
  2. Get the referral to us (by fax, post, dropping it in or email).
  3. Wait for a day or two for our Doctors to read your referral and determine how quickly they need to see you and how long they need to see you for.
  4. We will then phone you to arrange a mutually suitable appointment time.



To claim a Medicare rebate for your appointments with your Endocrinologists you will require a referral.  Referrals from General Practitioners are valid for 12 months or Indefinite and referrals from other Medical Specialists/Surgeons are valid for 3 months.  It is your responsibility to make sure your referral is valid before your appointment.

Whilst our practice accepts indefinite referrals it is the patient’s responsibility to ensure they remain valid.  Indefinite referrals are only valid if the referring GP remains practicing at the nominated clinic.  


Making an Appointment to see a Podiatrist or Dietitian

Appointments with our Podiatrist and Dietitian do not require referrals.  However these appointments may be covered by Medicare if your GP has provided you with a Team Care Plan.  Alternatively, if you have private health insurance extras cover, you may be able to claim part of the fees from your insurer.


Cancellations / DNA  (Did Not Attend)

We have an extensive waiting list of patients wanting to be seen.  To keep waiting lists down, if you are unable to attend your appointment, please notify us as soon as possible. 24 hours notice is required or a non-attendance fee (DNA) will be charged.  48 hours notice is required to cancel appointments with our Diabetes Educators or a non-attendance fee (DNA) will be charged.


New Patient Information

New patients to our practice may fill out our New Patient Information form online before attending their appointment (click here).

VicRoads Medical Reports

If you need to see an Endocrinologist for an appointment regarding your VicRoads licence, please let us know this when you book in for this appointment. Please bring to the appointment:

  • Your most recent Optometrists report (if applicable)
  • Your log book and/or meter (make sure you record your Blood Glucose Levels 3-4 times/day for at least one week prior to the appointment)


Complaints/Privacy Law

Please refer to the section on complaints and privacy law in our Privacy Policy


Supporting our community

Geelong Endocrinology and Diabetes is proud to provide support organisations such as Insulin for Life, JDRF and the Royal Flying Doctors Service.


Australian Clinical Labs are conveniently co-located at Geelong Endocrinology and Diabetes Services and offers a specimen collection service at the following times:

Every Tuesday   8:30am  – 12:30pm – located at 246 Malop Street, Geelong.